Communication Tools

Preferred communication

Learners are able to contact friends, family and others through their preferred method

This includes Email, Skype, Web Meetings, Chat, Social Media​


Learners are able to access online resources with all reasonable precautions taken against threats​

Risk Assessments

Learners benefit from robust risk assessments that balance independent access with risk mitigation

Attending a supportive college or training/support should give an opportunity for learners to engage with the issues around e-safety and social media. An example of a robust Risk Assessment is Beaumont College, who have the following processes in place:

  1. Learners are encouraged to use the college WiFi for their own tablets, phones and laptops.
  2. In order to sign onto to WiFi learners must complete a Web 2.0 Risk assessment with an Assistive Technologist where they discuss issues of social media and online safety.  Learners are asked which social networks they use and offered assistance to adjust their privacy settings.  YouTube is also considered to be a social network due to the ability to comment.
  3. The Risk Assessment is signed off an “independent” or “supported”.  Independent means the learner has understanding of the risks and knows how to seek advice and report any issues which may occur.  Supported shows the learner does not have a full understanding of the issues and therefore regular checks must be undertaken by staff while the learner is using the college WiFi.

One of the benefits of this approach is that it provides a point of contact to discuss the issues, based on the learners’ motivation to connect to the WiFi